Understand the problem
We review the code and current behaviour alongside your priorities, known issues and any store feedback. You get a clearer picture of what is working and where the blockers are.
App fixes, recovery & ongoing careStuck somewhere?
Stuck somewhere?
Let’s move forward.
Practical help for unfinished or struggling iOS and Android apps, plus ongoing care for products that are already live.
Tell us where you’re stuckA good place to startWhere you are.
Where you are.
What comes next.
For app owners facing a bug, a stalled build, a store rejection or a prototype that needs more work. We review what you have before recommending a recovery plan. If your app is already working, App Care provides an agreed route for maintenance after launch.
See our workHow we can help
Agree a recovery plan
We prioritise the proposed fixes and explain any dependencies or missing access. An assessment may recommend a focused repair, a larger piece of work or a rebuild; we discuss the options before proceeding.
Fix and verify
We carry out the agreed changes and test the affected journeys. Release preparation or resubmission support can be included where needed, with the scope set out in your proposal.
Keep the app maintained
App Care is an agreed monthly maintenance allowance for bug fixes, compatibility updates and release support. We define what is covered and how requests are handled before the plan begins.
The way forwardA clear plan.
A clear plan.
At every step.
We agree the work and costs before it begins, with time to ask questions along the way.
- 01
Tell us the symptoms
Describe the problem, the app’s current state and anything you know about how it was built.
- 02
Review and prioritise
We assess the project and set out a proposed order of work with costs and dependencies.
- 03
Make the agreed fixes
We address the agreed issues and verify the app’s affected journeys.
- 04
Plan its next chapter
Choose a handover, release support or an ongoing App Care agreement.
Scope & support
Know what’s included.
An initial assessment may be chargeable. Rescue work is quoted against the issues identified. App Care has an agreed allowance; new features and work outside that allowance are scoped separately.
Ask about App CareA few useful answersBefore
Before
you ask.
Can you help with an AI-built app or someone else’s code?
Yes, subject to assessment. We need to understand the project, dependencies and current issues before committing to a fix or estimating the remaining work.
What is included in App Care?
The proposal defines a monthly maintenance allowance, the kinds of fixes and compatibility work it covers, and how release support is handled. New features are scoped separately.
Can you provide ongoing support after a rescue?
Yes. After the immediate work, we can discuss whether an App Care plan is suitable for the app and the level of support you need.
Let’s talkYour next
Tell us where you’re stuckYour next
step starts here.
Tell us what you’re working on. We’ll review your enquiry and reply by email to discuss a way forward.